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Responsible Gaming

Edition of November 5, 2026

Gambling is entertainment you pay for, not a way to make money. The odds in every game favour the house: over time players lose more than they win. We want you to enjoy playing and to stop in time.

01Rules worth keeping

• Only stake money you can comfortably afford to lose. Never play with money meant for food, housing, education or debts.
• Decide in advance how much you will spend and how long you will play, and stick to it.
• Do not chase losses. A loss is the price of entertainment, not a debt to win back.
• Do not play when you are upset, tired, drunk or trying to escape problems.
• Do not borrow or sell belongings to gamble.
• Take breaks and do other things.

02Signs that gambling is getting out of control

Answer these questions honestly:

1. Do you spend more money or time on gambling than you planned?
2. Do you need to bet more and more to feel the thrill?
3. Do you try to win back losses?
4. Do you hide from people close to you how much you play or lose?
5. Have you borrowed money or sold things to gamble or cover losses?
6. Does gambling get in the way of work, study, sleep or relationships?
7. Do you feel anxious or irritable when you are not playing?
8. Have you tried to stop and failed?

If you answered “yes” to even one question, take a break and think. If you answered “yes” to several, please use self-exclusion and seek help.

03Tools in KOZYR

Self-exclusion

In your profile you can take a break for 1, 7, 30, 180 days. While it lasts you cannot bet, open cases or use promo codes. You can still withdraw money and gifts. A break cannot be cancelled or shortened, only extended.

Closing your account

If you need a longer break, write to support at @kozyrs_bot: we will close your account and pay out the available balance. After a closure for a gambling problem, the account will not be reopened for at least 6 months.

Limits on request

On request through support we can set a limit on deposits per day, week or month. Lowering a limit takes effect immediately; raising it takes effect after at least 7 days.

What we do

We watch for signs of problem gambling: sharp increases in stakes, repeated deposits in a row, playing all night. When we notice them, we may contact you, suggest a break, or restrict or close the account. We do not send promotions to self-excluded players.

04Where to get help

These organisations help for free and anonymously:

• Gambling Therapy — online support in many languages;
• Gamblers Anonymous — mutual help groups worldwide;
• GamCare — advice and live chat;
• BeGambleAware — information and self-assessment.

If you are struggling right now, talk to someone close to you or contact a local mental health service.

05Protecting minors

Only adults may play — 18 or older, or older if the law of your country requires it. Every player confirms their age on first login, and we may ask for documents at any time. If children use your device, use parental controls: protect Telegram with a passcode and do not leave the mini app open.